(5.0 / 5)1724+ Ratings

The Big Phone Store Reviews

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Overall Rating

5.0
7 Reviews
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About The Big Phone Store

Thebigphonestore.co.uk, also known as The Big Phone Store, is a market leader in the mobile phone business. Established since 1999, they offer a wide range of products and services. Their offerings include Brand New Phones as well as a huge range of refurbished phones, tablets, iPads, smartwatches, and accessories. They also provide a 12-month warranty, quick & easy returns, and an extensive 100+ checks certification. They also have a unique deep-sanitising promise for their products.

In addition to selling, they also buy and repair phones. They have various payment options available, including interest-free finance. They have been featured in various platforms like Which.co.uk, Moneysupermarket, and the Daily Mirror. They have a high customer satisfaction rate, as evidenced by their 5-star reviews.

They also sell high-quality phone accessories from top brands, from simple mobile phone cases and phone screen protectors, to high-tech accessories like the Apple Watch. If you're in need of extra power, they have power banks and smartphone chargers available.

Their commitment to customer service is evident in their operations. They handle everything in-house at their refurbishment centre in Wolverhampton, England. This allows them to provide personalised customer service at every stage of your order, from placement to delivery. They are passionate about giving their customers highly competitive pricing, first-rate customer service, and refurbished phones that you can depend on. They aim to be the refurbisher you can trust. There’s no third party to pay when you buy a refurbished phone from them. They have sold over 5 million devices and offer flexible purchase options. They only sell UK/EU Stock and have UK Based Customer Support. They have been bringing huge savings since 1999. They are big on investing in their community and offering a huge selection of products. They are big on their heritage and on the planet. They are The Big Phone Store.

The Big Phone Store Coupon & Discount Codes

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The Big Phone Store Customer Reviews (7)

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Howard Shaw
Howard Shaw
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Feb 14, 2023
Mae Fernhout
Mae Fernhout
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Feb 14, 2023
Sabine Beike
Sabine Beike
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Feb 14, 2023
Beth Valdez
Beth Valdez
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Feb 12, 2023
Leila Melo
Leila Melo
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Feb 11, 2023
Harriet Bartlett
Harriet Bartlett
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Feb 11, 2023
Phillipp Becker
Phillipp Becker
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Feb 10, 2023

The Big Phone Store Customer’s Q&A

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The Big Phone Store FAQs

FAQ

About Thebigphonestore.co.uk Payment Method?

Thebigphonestore.co.uk offers various payment options including interest-free finance. Customers can make payments through Klarna, which is an easy and convenient method. Additionally, the website accepts payments through Alipay, Mastercard, Paypal, and Visa. These payment methods offer the consumer the option to get their money back if a product is not delivered or another form of dispute arises between the consumer and the merchant. However, there is never a 100% guarantee. Please note that this information is based on the most recent data available and may be subject to change. Always check the official website for the most accurate and up-to-date information.

FAQ

Thebigphonestore.co.uk Return Policy?

The return policy of Thebigphonestore.co.uk is as follows: They offer a superb 12-month warranty and quick & easy returns2. The returns process can take up to 14 days once they receive the devices6. As for the shipping policy, they ensure device functionality before shipment through a thorough 70+ point phone check5. However, some issues may not manifest until the device is in use5. The company has been praised for its quick communication and prompt delivery8. Please note that these details are based on the information available and may be subject to change. For the most accurate information, it's recommended to visit the official website or contact their customer service directly.

FAQ

About Thebigphonestore.co.uk Popular Products and Services?

"Thebigphonestore.co.uk" is a market leader in the mobile phone business, offering a wide range of products and services. They offer Brand New Phones as well as a huge range of refurbished phones, tablets, iPads, smartwatches, and accessories. They also offer a 12-month warranty, quick & easy returns, and various payment options including interest-free finance. Not only do they sell, but they also buy and repair phones.

Customers have given positive reviews about their experiences with the store. One customer was thrilled with her purchase of a BRAND NEW iPhone 14 Plus, saving £150 compared to purchasing from the Apple Store. Another customer had an excellent experience selling a phone to the store, praising their efficiency. A third customer bought a recon Samsung S7 for an elderly relative and was pleased with the condition of the phone, the included freebies, and the rapid delivery. Yet another customer needed a new phone ASAP and found exactly what she was looking for at The Big Phone Store, praising the excellent condition of the phone, the fair price, and the quick delivery.

In conclusion, "Thebigphonestore.co.uk" is a popular choice for customers looking to buy, sell, or repair phones due to their wide range of products, competitive prices, and excellent customer service.

FAQ

About Thebigphonestore.co.uk Prices and Cost?

Thebigphonestore.co.uk is a market leader in the mobile phone business, offering a wide range of brand new phones as well as a huge range of refurbished phones, tablets, iPads, smartwatches, and accessories. The store provides a 12-month warranty, quick & easy returns, and various payment options including interest-free finance. One customer recently purchased a brand new iPhone 14 Plus and saved £150 in comparison with the Apple Store. Another customer mentioned that a phone described as being in "good condition" arrived in excellent condition, resembling a new phone. The store takes pride in accurately describing the condition of their refurbished phones and providing detailed information about product features and capabilities. Providing customers with quality phones at competitive prices is at the core of what they do. Whether you're in the market for a new or refurbished device, they strive to offer a wide range of options to suit every budget and preference. However, specific prices and costs are not mentioned. Therefore, it's recommended to visit the website for the most accurate and up-to-date information.

FAQ

Is it safe to buy refurbished phones from The Big Phone Store?

Yes, The Big Phone Store thoroughly tests and inspects all of their refurbished phones and tablets before selling them. They also offer a 12-month warranty on all devices purchased from their website.
FAQ

Can I sell my old phone to The Big Phone Store?

Yes, The Big Phone Store offers a phone buyback program where customers can sell their old phones and tablets for cash. Customers can get a quote for their device on The Big Phone Store's website and receive payment via bank transfer or PayPal.
FAQ

What payment methods does The Big Phone Store accept?

The Big Phone Store accepts a variety of payment methods, including credit and debit cards, PayPal, and Klarna (for finance options).
FAQ

How long does shipping take?

The Big Phone Store offers free standard delivery within the United Kingdom, which usually takes 2-3 working days. They also offer express delivery for an additional fee, which takes 1-2 working days.
FAQ

What is The Big Phone Store's returns policy?

The Big Phone Store offers a 14-day returns policy for all devices purchased from their website. If a customer is not satisfied with their purchase, they can return it for a full refund or exchange.

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